1. How can I book a cab with CaboCab?
You can book a cab with CaboCab through our website or mobile app. Simply enter your pick-up and drop-off locations, select your preferred vehicle type, and confirm your booking. You will receive a confirmation with the details of your ride.
2. What payment options are available for booking a cab?
CaboCab offers several payment options including credit/debit cards, digital wallets, and cash. You can choose your preferred payment method during the booking process.
3. Can I cancel my cab booking after confirming?
Yes, you can cancel your booking through our website or app. Please note that cancellation fees may apply based on the time of cancellation and the type of booking.
4. How can I track the location of my cab?
After booking, you can track your cab’s real-time location through our app or website. You will receive updates on the estimated arrival time and any changes in the cab’s location.
5. What should I do if I forget something in the cab?
If you forget an item in the cab, contact our customer support immediately. Provide details about your ride and the lost item, and we will assist you in retrieving it.
6. Are there additional charges for rides during late hours?
Additional charges may apply for rides during late hours. You will be informed of any extra charges before confirming your booking.
7. Can I schedule a cab for a future date?
Yes, you can schedule a cab for a future date and time using our website or app. Just select the desired date and time when making your booking.
8. What should I do if my cab is delayed?
If your cab is delayed, check the real-time status on our app or website. If there are significant delays, contact our customer support for further assistance.
9. How can I provide feedback about my ride?
You can provide feedback about your ride through our website or app. After your ride, you will receive a prompt to rate and review your experience.
10. Is there a customer support number I can call for assistance?
Yes, CaboCab offers 24/7 customer support. You can find our helpline number on our website and app. Our support team is available to assist you with any queries or issues.